Questions people ask us

No. Quoted work is the quoted price. Repairs and emergencies are charged from £95 for the first hour including travel within 10 miles of Abingdon, then £45 per half hour, plus parts.

Yes, both engineers are Gas Safe registered and carry ID cards. Ask to see one, or check the Gas Safe Register online before we arrive.

Emergencies: same day in Abingdon, Didcot and Oxford wherever we can. Non-urgent repairs: usually within 2–3 working days. Quoted installations: typically booked 1–3 weeks ahead.

No — we work on natural gas and LPG only. For oil we can recommend an OFTEC-registered engineer nearby.

Yes, complete bathrooms and shower rooms including tiling and electrics through our regular trades. Most take 5–8 working days on site.

Abingdon and roughly 15 miles around it: Oxford, Didcot, Wantage, Wallingford, Kennington, Radley, Drayton, Steventon, Sutton Courtenay and the villages between — OX14, OX11, OX12, OX13 and parts of OX1, OX2 and OX4.

Yes. For anything beyond a small repair we visit, look, and email a written fixed quote within 24 hours. The visit is free.

Yes — £75 on its own or £140 combined with a boiler service, certificate emailed the same day. We can hold a reminder and contact you or your agent each year.

Bank transfer or card on the day. Installations: 25% deposit on booking, balance on completion. We don't take cash-only jobs.

Tell us and we'll come back and put it right — all our work is guaranteed for 12 months, and parts carry the manufacturer's warranty. We'd rather fix a problem than lose a neighbour's recommendation.